Module 1A Recording
Intake, Interview & Quality Review
Every tax return prepared at a VITA site includes three necessary components (besides tax preparation): Intake, Interview and Quality Review. These three processes help to ensure we maintain our quality standards and 93% accuracy rate.
In this module, you’ll learn about the Intake, Interview & Quality Review processes, Volunteer Standards of Conduct, Quality Site Requirements, and be prepared to pass the IRS Volunteer Standards of Conduct (Ethics) test, and the Intake, Interview and Quality Review test.